Friends and Family Test Data -
GP

 

Data from December 2020 onwards reflects feedback collected during the COVID-19 pandemic, and while implementing the new guidance after a long period of suspension of FFT data submission. The number of responses collected is likely to have been affected. Some services may have collected fewer FFT responses, or been unable to collect responses at all, because of arrangements in place to care for COVID-19 patients.

Further information on the new guidance can be found in the National FFT Review.

Use the toggle below to view historic or current data.

 

Percent Positive and Negative

Lines on the chart can be turned on and off by clicking the legend

Additional lines are calculated based on the lowest level you have selected from the dropdowns above
  • The middle blue dotted line represents the average or ‘mean value’
  • The red dotted lines represent Upper and Lower Control Limits, but may not show if they are outside of the boundaries of the chart
Further information on control limits can be found in the PDF document 'An Overview of Statistical Process Control (SPC) (PDF, 1.7Mb)' by NHS Improvement.
Show Positive or Negative Values  
  
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Key
  • A '-' represents no data submitted for that month
  • A '*' represents suppressed data where total responses are fewer than 5
Use the toggle buttons below to view either a percentage breakdown (% Positive or % Negative as selected above), or a numerical breakdown of responses submitted at the chosen level.
Select Table View
Numerical Response Breakdown:      
Percent Positive and Negative Table
 
No further data to display
    

Mode of Collection

Lines on the chart can be turned on and off by clicking the legend
Select Level of Data to View    
Show Percentage or Numerical Values  
  
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Key
  • A '-' represents no data submitted for that month
  • A '*' represents suppressed data where total responses are fewer than 5
 
Mode of Collection Table
No further data to display