Friends and Family Test Data -
Inpatients

Data from December 2020 onwards reflects feedback collected during the COVID-19 pandemic, and while implementing the new guidance after a long period of suspension of FFT data submission. The number of responses collected is likely to have been affected. Some services may have collected fewer FFT responses, or been unable to collect responses at all, because of arrangements in place to care for COVID-19 patients.

Further information on the new guidance can be found in the National FFT Review.

Lines on the chart can be turned on and off by clicking the legend

Additional lines are calculated based on the lowest level you have selected from the dropdowns above

• The middle blue dotted line represents the average or ‘mean value’
• The red dashed lines represent Upper and Lower Control Limits, but may not show if they are outside of the boundaries of the chart

Further information on control limits can be found in the PDF document 'Making Data Count - Getting Started (PDF, 3Mb)' by NHS Improvement.

Key

• A '-' represents no data submitted for that month
• A '*' represents suppressed data where total responses are fewer than 5

Use the toggle buttons below to view either a percentage breakdown (% Positive or % Negative as selected above), or a numerical breakdown of responses submitted at the chosen level.

No further data to display

Lines on the chart can be turned on and off by clicking the legend

Key

• A '-' represents no data submitted for that month
• A '*' represents suppressed data where total responses are fewer than 5

No further data to display